Whatsapp Bot eCommerce Ordering Platform.
What if you have a storyline for a new startup business line is like this. Here’s a general flow for a WhatsApp bot order tool
Welcome Message
When a customer initiates a conversation, the bot should greet them and introduce the ordering process.
Menu Options
Present the customer with a menu of available products or services, possibly using interactive buttons or a numbered list.
Order Details
Once the customer selects an item, prompt them to provide any necessary details, such as quantity, customization, delivery address, etc.
Confirmation
After collecting the order details, confirm the order with the customer and provide any additional information, such as estimated delivery time or payment instructions.
Order Placement
If the customer confirms the order, provide them with next steps, such as a payment link or instructions on how to complete the transaction.
Order Tracking
Optionally, you could also provide the customer with a way to track the status of their order, such as a order number or link to a tracking page.
Support
Offer the customer a way to contact your support team if they have any questions or issues with their order.
