Privacy Policy

Last updated: April 2026

This Privacy Policy describes how DYNAMIC SYSTEMS & ADVANCED TECHNOLOGIES PRIVATE LIMITED (“DSAT Global”, “we”, “us”, or “our”) collects, uses, and protects your personal information across all our digital channels including our website, mobile applications, WhatsApp, Google, Facebook, Instagram, and LinkedIn.

1. Information We Collect

We may collect the following types of information:

1.1 Information you provide directly

• Full name and job title
• Company name and business address
• Email address and phone number (including WhatsApp number)
• Fleet size, vehicle types, and operational data
• Payment and billing information
• Any other information you submit through our forms or communications

1.2 Information collected automatically

• IP address and device information
• Browser type and operating system
• Pages visited and time spent on our website
• Referring URLs and search terms
• Cookie identifiers and advertising IDs
• Location data (where permitted)

1.3 Information from third-party platforms

• Google Ads and Google Analytics interaction data
• Facebook and Instagram ad engagement data
• LinkedIn campaign interaction data
• WhatsApp Business conversation data
• Mobile app usage data

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and improve our products and services
• To process enquiries, bookings, and assessments
• To communicate with you via email, phone, WhatsApp, or other channels you have opted into
• To send service updates, invoices, and operational notifications
• To send marketing communications and promotional offers (only where you have consented)
• To run targeted advertising campaigns on Google, Facebook, Instagram, and LinkedIn
• To analyse website and campaign performance using analytics tools
• To personalise your experience across our platforms
• To detect, prevent, and address fraud or security issues
• To comply with applicable laws and regulations

3. Legal Basis for Processing

We process your personal data on the following legal bases:

• Consent — where you have given clear consent (e.g. subscribing to marketing, opting into WhatsApp communications)
• Contract — where processing is necessary to fulfil a service agreement with you
• Legitimate interests — where we have a legitimate business reason such as improving our services or preventing fraud
• Legal obligation — where we are required to process data to comply with applicable law

4. WhatsApp Communications

By submitting any form on our website or providing your WhatsApp number, you consent to receive WhatsApp messages from DSAT Global related to your enquiry, booking, or service. You may opt out at any time by replying STOP to any WhatsApp message. We use the WhatsApp Business API and your conversation data is stored securely in our CRM system.

5. Google Services

We use Google Analytics to analyse website traffic and Google Ads to run advertising campaigns. Google may collect data through cookies and similar technologies. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. For more information, see Google’s Privacy Policy.

6. Facebook and Instagram

We run advertising campaigns on Facebook and Instagram through Meta Platforms. Meta may collect data about your interactions with our ads. If you interact with our Facebook page or Instagram profile, Meta’s privacy policy also applies. For more information, see Meta’s Privacy Policy. You can manage your ad preferences at facebook.com/ads/preferences.

7. LinkedIn

We run advertising campaigns and maintain a company page on LinkedIn. LinkedIn may collect data about your interactions with our content and ads. For more information, see LinkedIn’s Privacy Policy.

8. Mobile Applications

If you use any DSAT mobile application, we may collect device information, usage data, and location data (where permitted and consented to). Mobile app data collection is governed by the permissions you grant on your device. You can withdraw permissions at any time through your device settings.

9. Cookies and Tracking Technologies

We use cookies, pixels, and similar tracking technologies on our website to:

• Remember your preferences and settings
• Analyse website traffic and user behaviour
• Deliver targeted advertising on third-party platforms
• Measure the effectiveness of our marketing campaigns

You can control cookie settings through your browser. Please note that disabling certain cookies may affect the functionality of our website. A full list of cookies we use is available in our Cookie Policy.

10. Data Sharing

We do not sell your personal data. We may share your information only with:

• Service providers — third parties who assist in delivering our services (e.g. CRM, payment processors, email platforms) under strict data processing agreements
• Advertising platforms — Google, Meta, and LinkedIn for the purpose of running targeted campaigns (limited to hashed or anonymised identifiers where possible)
• Legal authorities — where required by applicable law, court order, or regulatory requirement
• Business transfers — in the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction

11. International Data Transfers

DSAT Global operates internationally. Your data may be transferred to and processed in countries outside your country of residence, including India, the United Arab Emirates, and the United Kingdom. We ensure appropriate safeguards are in place for all international transfers in compliance with applicable data protection laws.

12. Data Security

We implement industry-standard technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. All client operational data (route data, fuel records, fleet information) is stored securely and used exclusively for service delivery.

13. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. When data is no longer required, it is securely deleted or anonymised. You may request deletion of your data at any time by contacting us.

14. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to access — request a copy of the data we hold about you
• Right to rectification — request correction of inaccurate or incomplete data
• Right to erasure — request deletion of your data (“right to be forgotten”)
• Right to restriction — request that we limit how we use your data
• Right to portability — request your data in a portable format
• Right to object — object to processing based on legitimate interests or for direct marketing
• Right to withdraw consent — withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at the details below. We will respond within 30 days.

15. Children’s Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

16. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or contacting you directly. The date at the top of this page indicates when the policy was last updated.

17. Contact Us

For any questions, requests, or concerns regarding this Privacy Policy:

DYNAMIC SYSTEMS & ADVANCED TECHNOLOGIES PRIVATE LIMITED
Trading as: DSAT Global
Website: https://dsatglobal.com
Email: [email protected]